Is It Time to Document Your Workflow?
Posted on 27. Mar, 2009 by bradsemp.
Do you know how you do things? That’s a deceptively simple question. Most business owners will immediately respond in the affirmative. They know how things are done. Or do they? In many cases, they have
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Business Process Mapping
Posted on 20. Mar, 2009 by bradsemp.
You want to find that new restaurant downtown that everyone has been raving about, but you’ve never even heard of the little side street it calls home. What do you do? You break out a map
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Business Process Automation
Posted on 25. Feb, 2009 by bradsemp.
Process automation has been a staple of many industries for some time. Power plants, factories and IT departments have been using business process automation tenets for years. Their value and success is now
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Why Systems Are Essential For Competitive Advantage
Posted on 13. Dec, 2008 by bradsemp.
Think of any enormously successful product or service – whether it’s the iPod, Coca-Cola or the Starbucks coffee chain – and you’ll find, at it’s core, a little discussed, yet immensely powerful system. Indeed, it is
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Three Reasons To Love Process Mapping
Posted on 23. Nov, 2008 by bradsemp.
It’s no secret that I’m a huge fan of process mapping. My background is in the world of systems and I can’t think of a better way to create an optimal process than by mapping it out, step by step. I know that good mapping can make all of the difference in the world. It can be one of the best possible ways to devise successful systems or to fix existing

